Friendly, fast Windows help for Gainesville home users.
Remote and on-site support that respects your time (and your wallet). We solve Windows problems, set up new PCs, remove malware, tune performance, and more.
What we do
Windows-only support for home users and home offices.
Remote support
Secure screen-share for quick fixes: printers, apps, email, accounts, updates, and tune-ups.
On-site visits
Wi‑Fi optimization, new PC migration, hardware installs, ergonomics and security checks. 1-hour minimum.
Backups & recovery
Local backup or OneDrive setup, plus disaster-readiness checks and restore drills.
New PC setup
Out-of-box setup, Microsoft account, drivers, updates, apps, and seamless file transfer.
Performance tune-ups
Startup cleanup, storage health checks, malware scans, Windows maintenance, and practical speed boosts.
Security & cleanup
Malware removal, account hardening, and “why did this happen?” explanations in plain English.
How it works
Simple, transparent, and fast.
1) Reach out
Call or email with what’s going on. If remote is best, we’ll send the link.
2) Diagnose
We check the basics, confirm the plan, and keep you in the loop as we go.
3) Resolve
Issue fixed + quick prevention tips so you’re not calling about the same thing next week.
Simple pricing
Clear rates, no surprises.
- Billed in 15-minute increments
- Great for quick fixes and “show me how” training
- Secure connection — no house call needed
- 1-hour minimum per visit
- Gainesville area home users
- Wi‑Fi, new PC setup, hardware, and more
- Startup cleanup and health checks
- Updates, storage review, and malware scan
- Practical speed boosts (no snake oil)
FAQ
Quick answers.
Do you support Macs?
Is remote support safe?
What if it needs a house call?
Ready to connect?
Tell us what you need help with and how to reach you. We’ll confirm the next available time.